This Privacy Policy describes how Big Tent Coalition, LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website [bigtentil.com] and any related online training services. We are based in Illinois, United States, and comply with applicable Illinois and U.S. privacy laws.

1. Information We Collect

We collect the following types of information:

a. Information You Provide Directly:

• Full name
• Email address
• Phone number
• Billing address
• Payment information
• Account username/password
• Training activity and progress

b. Information We Automatically Collect:

• Device and browser information
• IP address and location
• Pages viewed and time on site
• Referring URLs
• Cookies and tracking pixels

2. How We Use Your Information

We use your information to:

• Register your account and provide course access
• Process transactions
• Send emails and customer support replies
• Monitor course engagement and improve our services
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We only share it with:

• Service providers (e.g., hosting, payment processors) under contract Service providers (e.g., hosting, payment processors) under contract
• Law enforcement or regulatory bodies when required by law
• Successors or assigns in the event of a company sale or merger

4. Your Rights (Illinois/U.S. Consumers)

You may have the following rights:

• Request a copy of your personal data
• Request deletion or correction
• Opt out of marketing emails
• Withdraw consent for optional data collection

To exercise these rights, contact us at info@bigtentil.com. We may require verification of your identity.

5. Security Measures

We implement reasonable security measures (encryption, secure servers, access controls) to protect your information. However, no method is completely secure online.

6. Retention

We retain personal data only as long as necessary for:

• The purposes described above
• Compliance with legal or regulatory obligations
• Dispute resolution or fraud prevention

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children under 13 in accordance with the Children’s Online Privacy Protection Rule (COPPA). If you believe we have, please contact us.

8. Third-Party Services

We are not responsible for the privacy practices of third-party services or websites linked from our site.

9. Changes to This Policy

We may revise this policy periodically. Changes will be posted here with the updated effective date.

10. Contact Us

For questions or concerns about this Privacy Policy:

info@bigtentil.com

Big Tent Coalition, LLC

9400 Bormet Drive, Suite 10

Mokena, IL 60448